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Updates on Our Operations
In light of Russia's military aggression against our country, PLEATPACK repurposed its high-end manufacturing capabilities to serve our nation through military supplies production. This transition, beginning on February 24th, 2022, necessitated the suspension of all our product sales and shipments.
Despite these challenging circumstances, we've kept our passion for designing and manufacturing cutting-edge urban backpacks alive. Now, we're on the brink of relaunching our beloved brand, refined, and better suited to your needs.
We're thrilled to announce the kick-off of our crowdfunding campaign in Japan for the latest PLEATPACK model. This signifies the first steps of our comeback journey, aimed at re-establishing our brand's presence and reconnecting with our valued customer base. Visit the campaign: https://www.makuake.com/project/pleat_pack2/
However, please note, due to current conditions, shipments from our website may experience delays of 1-2 weeks. For our Japanese customers, orders are exclusively processed through the crowdfunding platform for the time being.
Thank you for your continued understanding and patience throughout this period. We're excited to welcome you back to the evolved PLEATPACK experience. To receive notifications on our progress and product availability, kindly leave your email in the website footer.
Despite these challenging circumstances, we've kept our passion for designing and manufacturing cutting-edge urban backpacks alive. Now, we're on the brink of relaunching our beloved brand, refined, and better suited to your needs.
We're thrilled to announce the kick-off of our crowdfunding campaign in Japan for the latest PLEATPACK model. This signifies the first steps of our comeback journey, aimed at re-establishing our brand's presence and reconnecting with our valued customer base. Visit the campaign: https://www.makuake.com/project/pleat_pack2/
However, please note, due to current conditions, shipments from our website may experience delays of 1-2 weeks. For our Japanese customers, orders are exclusively processed through the crowdfunding platform for the time being.
Thank you for your continued understanding and patience throughout this period. We're excited to welcome you back to the evolved PLEATPACK experience. To receive notifications on our progress and product availability, kindly leave your email in the website footer.
Now Available on Kickstarter!
Unveiling the New PLEATPACK
PLEATPACK:
Your Space-Adapting Urban Companion
Your Space-Adapting Urban Companion
Perfect for everyday use (V: 7-25L)
$
229.90
Discover PLEATPACK – a game-changer in the realm of urban backpacks. Seamlessly blend minimalist aesthetics with unmatched practicality as our design expands to suit your storage needs. Protection, organization, accessibility - PLEATPACK puts it all at your fingertips.
QUICK VIDEO OVERVIEW:
KICKSTARTER VIDEO:
SHOCK-PROOF TEST:
SHOCK-PROOF TEST 2:
HOW TO PROCCEED?
Print your name, initials, favorite nickname, @Instagram or company name.
Only at pleatpack.com
Only at pleatpack.com
1. Add a backpack to your shopping cart.
2. In your shopping cart, choose the personalization service.
3. Indicate what we should put on your backpack.
4. Give us 3 to 7 working days to produce and ship the order to you.
2. In your shopping cart, choose the personalization service.
3. Indicate what we should put on your backpack.
4. Give us 3 to 7 working days to produce and ship the order to you.
Please make sure that everything is spelled correctly as printing is permanent.
Available for printing up to 13 characters, including spaces.
From Compact 7L to Roomy 25L: Adjust to Your Needs
Pack More
When It's Essential
Flexibility in your favor: The adjustable width of PleatPack allows you to easily tailor its volume to your needs. Simply adjust the two straps on the top and bottom to regulate the width of the backpack according to your requirements.
From Compact 7L to Roomy 25L: Adjust to Your Needs
7L
25L
Over 20 Innovations
for Your Everyday
With more than 20 innovative features, shockproof and anti-theft security protections, and a luxurious minimalistic design, PleatPack is here to revolutionize the backpack industry once and for all.
Convenience
Designed for the Urban Mover
Professionals, Commuters, Students
Award-Winning Design
For Daily Life & Business Travel
Store and Go
25L for Your Overnight Trips
Support
Our managers are always ready to answer your questions.
Presents
We like to make people happy. We give special gifts for our clients' birthdays.
Efficiency
We care about our clients' time. Just give us a call, and we will help you with all the questions.
Designed for the Urban Mover: Professionals, Commuters, Students
Store and Go: 25L for Your Overnight Trips
Secure Your Tech: Shock-Proof Laptop Protection
Seamless Security: Our Magnet-Based Closure System
Uniquely Sophisticated: Award-Winning Design for Daily Life & Business Travel
Efficient Organization: 18 Thoughtfully Designed Pockets
Stay Safe, Stay Accessible: Top Anti-Theft Pocket
Out of Sight, Peace of Mind: Back Anti-Theft Pocket
Ease of Use: Adjust Your Pack's Width with Our Magnetic Autolock Buckle
Sleek and Safe: Hidden Main Zippers for Security and Style
Peace of Mind: Shock-Resistant Panel to Safeguard Your Gear
Comfortable Carry: Padded Top Handle for Easy Lifting
Power on the Go: Integrated USB Charger
Essentials at Hand: Convenient Chest Pockets for Key Items
Convenient, Discreet Hydration: Hidden Bottle Pockets
Uncompromising Durability: High-Quality Plastic and YKK Zippers
Comfort for the Long Haul: 8mm-Thick Shoulder Straps
Carry With Confidence: Concealed Sternum Strap
Travel In Style: Integrated Luggage Strap
Unrivaled Comfort: Advanced Air Channel Padding
Unrivaled Comfort: Advanced Air Channel Padding
PLEATPACK DIMENSIONS
45.5 cm x 34 cm x 11 cm (expands up to 23 cm)
OR
17.7" x 12.6" x 3.95 (xpands up to 9.05")
CAPACITY
7L min, 25L max
COMPARTMENT CAPACITY:
Laptop Compartment: 7L
Personal Items Compartment: 18 L.
MAX LAPTOP CARRY
40cm x 25 cm x 2.5cm (15" x 9.84" x 1 ")
Holds 15/16" Macbook Pro
MAX TABLET CARRY
31 cm x 25 cm x 1 cm (11.81" x 9.44" x 0.39")
Perfectly Holds 12.9" iPad Pro
45.5 cm x 34 cm x 11 cm (expands up to 23 cm)
OR
17.7" x 12.6" x 3.95 (xpands up to 9.05")
CAPACITY
7L min, 25L max
COMPARTMENT CAPACITY:
Laptop Compartment: 7L
Personal Items Compartment: 18 L.
MAX LAPTOP CARRY
40cm x 25 cm x 2.5cm (15" x 9.84" x 1 ")
Holds 15/16" Macbook Pro
MAX TABLET CARRY
31 cm x 25 cm x 1 cm (11.81" x 9.44" x 0.39")
Perfectly Holds 12.9" iPad Pro
PLEATPACK WEIGHT
1.5 kg (3.3lb)
MAIN FABRIC: 100% Polyester.
FABRIC DETAILS: 600-denier with Waterproof PVC coating.
ZIPPERS:
Japanese "WORLD-CLASS PERFORMANCE" YKK Internal & Main zippers.
PLASTIC HARDWARE:
Woojin Plastic (Winners of the World Best Quality Product Award).
1.5 kg (3.3lb)
MAIN FABRIC: 100% Polyester.
FABRIC DETAILS: 600-denier with Waterproof PVC coating.
ZIPPERS:
Japanese "WORLD-CLASS PERFORMANCE" YKK Internal & Main zippers.
PLASTIC HARDWARE:
Woojin Plastic (Winners of the World Best Quality Product Award).
Пена для лямок: 16 g
Пена для спинки рюкзака: 15 g
Подкладочная: 345 г (used 2.23 times more in m2 than the main fabric.)
Perfect weight to be strong, tech-protected, and
WEIGHT DETAILS:
Вес основной ткани: 460 г
Вес пластика в рюкзаке: 177 г
Вес пены в рюкзаке: 140 г (Laptop protection: 74 g)
WEIGHT DETAILS:
Вес основной ткани: 460 г
Вес пластика в рюкзаке: 177 г
Вес пены в рюкзаке: 140 г (Laptop protection: 74 g)
Пена для фасадной части: 35 g
MATERIALS
Weight: 350-550 gsm. Не разбираешься в тканях? При выборе среди двух равных по показателям товарам, всегда прислушивайся к известному правилу: более тяжелое качественней. Нельзя уменьшить вес, обеспечив такую же износостойкость. делай выбор в пользу более тяжелого.
- 600D double poly-coated PVC fabric
- YKK internal & main zippers
- High-Quality Hardware by Woojin plastics
- Water-repellent external zippe
Weight: 350-550 gsm. Не разбираешься в тканях? При выборе среди двух равных по показателям товарам, всегда прислушивайся к известному правилу: более тяжелое качественней. Нельзя уменьшить вес, обеспечив такую же износостойкость. делай выбор в пользу более тяжелого.
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LET'S STAY IN TOUCH
Get updates on sales specials and more
INFO
CUSTOMER SUPPORT
hello@pleatpack.com
PAYMENT OPTIONS
partnership@pleatpack.com
FOLLOW AND TAG US
FREE Compression Travel Packing Cube & Shoe Packing Cube
Each backpack comes with a free Compression Travel Packing Cube and a Shoe Packing Cube. Limited time offer.
Returns and Exchanges
We've got you covered with our 30-day return/ exchange policy.
If for any reason, you do not like our products, you have up to 30 days from the date of delivery to return them back to us and we'll refund your money after we receive the products back in our warehouse.
All items must be returned in the original condition and in the original packaging. PleatPack's gift cards are not returnable or refundable, nor are any promotional or final (clearance) sale items.
At this time, we do not offer free returns or exchanges. You are responsible for shipping the item back at your own expense.
Personalized backpacks are non-refundable. We put your name on them, and so they become forever yours.
How to process a Return or Exchange?
Please submit a request to hello@pleatpack.com from the email address you placed the order. Please include your order number and product specifications for the item to be returned/ exchanged.
Our support team will email you the RMA reference number along with the instructions on how and where to ship your return. The RMA reference number will be valid for 30 days. If the return is not received within 30 days, the return/ exchange will not be honored.
What happens if I received a defective item?
If you are reporting a defective item, please attach photographs of the defects in the product to help us take a timely action for your request. We process all such exchanges at no extra cost to you.
How long does a refund or exchange take to process?
We take up to 3 business days to respond to you. Once the item is returned to our Returns Center, please allow 10-14 business days for your refund to be processed by your bank.
What about customs fees on replacement items for international shipments?
The customs fee on the replacement item may or may not apply depending on the import rules of the respective country. PleatPack Design will not be liable for any such customs charges. If you refuse to take delivery of the product(s), as a result of import taxes, customs duties, and fees, PleatPack reserves the right to charge you for the return cost of the product(s). This amount will be deducted from your refund once the item is received at our warehouse.
If for any reason, you do not like our products, you have up to 30 days from the date of delivery to return them back to us and we'll refund your money after we receive the products back in our warehouse.
All items must be returned in the original condition and in the original packaging. PleatPack's gift cards are not returnable or refundable, nor are any promotional or final (clearance) sale items.
At this time, we do not offer free returns or exchanges. You are responsible for shipping the item back at your own expense.
Personalized backpacks are non-refundable. We put your name on them, and so they become forever yours.
How to process a Return or Exchange?
Please submit a request to hello@pleatpack.com from the email address you placed the order. Please include your order number and product specifications for the item to be returned/ exchanged.
Our support team will email you the RMA reference number along with the instructions on how and where to ship your return. The RMA reference number will be valid for 30 days. If the return is not received within 30 days, the return/ exchange will not be honored.
What happens if I received a defective item?
If you are reporting a defective item, please attach photographs of the defects in the product to help us take a timely action for your request. We process all such exchanges at no extra cost to you.
How long does a refund or exchange take to process?
We take up to 3 business days to respond to you. Once the item is returned to our Returns Center, please allow 10-14 business days for your refund to be processed by your bank.
What about customs fees on replacement items for international shipments?
The customs fee on the replacement item may or may not apply depending on the import rules of the respective country. PleatPack Design will not be liable for any such customs charges. If you refuse to take delivery of the product(s), as a result of import taxes, customs duties, and fees, PleatPack reserves the right to charge you for the return cost of the product(s). This amount will be deducted from your refund once the item is received at our warehouse.
Have A Question?
Do you have a question about PLEATPACK, our technology, or any other general inquiry? We'd encourage you to reach out to us today and speak with one of our team members. From there, we'd be happy to do everything we can to ensure that your questions are answered. Fill out the form below to contact us today!
SHIPPING, DELIVERY AND 30-DAY RETURN POLICY
LATEST NEWS AND UPDATES [2023, August]
1. Dear Valued Customers,
We want to share with you an important update regarding our sales to Japan. For the time being, we have paused direct sales and shipments to Japan from our website. This decision is made to better cater to our Japanese customers as we are currently preparing to launch a crowdfunding campaign in Japan with the help of our local partners.
The specifics of this campaign and its direct impact on our regular sales process are still being finalized, and as a result, we cannot provide an exact timeline for the resumption of direct sales to Japan.
We are thrilled about this new venture and hope to reach out to our Japanese customers more effectively. Rest assured, we are working diligently to make this transition as smooth as possible for everyone involved.
Stay tuned for updates on the launch of our crowdfunding campaign in Japan, planned for late August this year.
Thank you for your understanding and continuous support.
2. We at PLEATPACK extend our heartfelt gratitude for your patience and continued support. As you may be aware, due to the challenging circumstances of the recent military aggression in our homeland, we shifted our focus to aid our nation by manufacturing military ammunition for the Ukrainian army.
For over 1.5 years, PLEATPACK operations were paused, but today, we're excited to announce that we're returning to our beloved mission - creating unique, high-quality backpacks designed to cater to your needs.
However, as we transition back, please be advised that order deliveries from our website might experience a delay of 1-2 weeks. Rest assured, we're working diligently to improve and expedite this process. Your understanding and patience mean the world to us during this time.
Thank you for being a part of the PLEATPACK family. Together, we're moving forward to a brighter future!
Once your order is shipped, you will receive a tracking number so you can track it every step of the way.
Depending on where you are in the world, delivery from Ukraine may take some time. Estimated delivery times:
- to most European countries: 8-12 days;
- to the USA, Canada, Finland, Spain, Switzerland, Sweden: 10-14 days;
- to Japan, Russia, Hong Kong: 15-17 days;
- to Australia, Denmark, Greece, Luxembourg, Portugal, Singapore: 16-18 days;
- to Brazil, India, Indonesia, Ireland, Malaysia, New Zealand: 24 days.
All shipments are insured.
Buyer is responsible for any import charges, if any.
1. Dear Valued Customers,
We want to share with you an important update regarding our sales to Japan. For the time being, we have paused direct sales and shipments to Japan from our website. This decision is made to better cater to our Japanese customers as we are currently preparing to launch a crowdfunding campaign in Japan with the help of our local partners.
The specifics of this campaign and its direct impact on our regular sales process are still being finalized, and as a result, we cannot provide an exact timeline for the resumption of direct sales to Japan.
We are thrilled about this new venture and hope to reach out to our Japanese customers more effectively. Rest assured, we are working diligently to make this transition as smooth as possible for everyone involved.
Stay tuned for updates on the launch of our crowdfunding campaign in Japan, planned for late August this year.
Thank you for your understanding and continuous support.
2. We at PLEATPACK extend our heartfelt gratitude for your patience and continued support. As you may be aware, due to the challenging circumstances of the recent military aggression in our homeland, we shifted our focus to aid our nation by manufacturing military ammunition for the Ukrainian army.
For over 1.5 years, PLEATPACK operations were paused, but today, we're excited to announce that we're returning to our beloved mission - creating unique, high-quality backpacks designed to cater to your needs.
However, as we transition back, please be advised that order deliveries from our website might experience a delay of 1-2 weeks. Rest assured, we're working diligently to improve and expedite this process. Your understanding and patience mean the world to us during this time.
Thank you for being a part of the PLEATPACK family. Together, we're moving forward to a brighter future!
Once your order is shipped, you will receive a tracking number so you can track it every step of the way.
Depending on where you are in the world, delivery from Ukraine may take some time. Estimated delivery times:
- to most European countries: 8-12 days;
- to the USA, Canada, Finland, Spain, Switzerland, Sweden: 10-14 days;
- to Japan, Russia, Hong Kong: 15-17 days;
- to Australia, Denmark, Greece, Luxembourg, Portugal, Singapore: 16-18 days;
- to Brazil, India, Indonesia, Ireland, Malaysia, New Zealand: 24 days.
All shipments are insured.
Buyer is responsible for any import charges, if any.
30-DAY RETURN POLICY & 1 YEAR WARRANTY
30-DAY RETURN POLICY
We've got you covered with our 30-day return/ exchange policy.
You can return your product up to 30 days after receiving your order. Please make sure that the products are not worn, washed or damaged. All items must be returned in the original condition and in the original packaging.
Personalized backpacks
Personalized backpacks are non-refundable. We create each of these backpacks personally for you, they proudly bear your name and cannot be resold.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
How to process a Return or Exchange?
Please submit a request to hello@pleatpack.com from the email address you placed the order. Please include your order number and product specifications for the item to be returned/ exchanged.
Our support team will email you the RMA reference number along with the instructions on how and where to ship your return. The RMA reference number will be valid for 30 days. If the return is not received within 30 days, the return/ exchange will not be honored.
What happens if I received a defective item?
If you are reporting a defective item, please attach photographs of the defects in the product to help us take a timely action for your request.
How long does a refund or exchange take to process?
We take up to 3 business days to respond to you. Once the item is returned to our Returns Center, please allow 10-14 business days for your refund to be processed by your bank.
What about customs fees on replacement items for international shipments?
The customs fee on the replacement item may or may not apply depending on the import rules of the respective country. PleatPack Design will not be liable for any such customs charges. If you refuse to take delivery of the product(s), as a result of import taxes, customs duties, and fees, PleatPack reserves the right to charge you for the return cost of the product(s). This amount will be deducted from your refund once the item is received at our warehouse.
1 YEAR WARRANTY
All new PLEATPACK products sold come with a 1 year warranty. We will repair or send you a new product in cases of any manufacturing error. The return process is the same as for a 30-DAY RETURN POLICY.
We've got you covered with our 30-day return/ exchange policy.
You can return your product up to 30 days after receiving your order. Please make sure that the products are not worn, washed or damaged. All items must be returned in the original condition and in the original packaging.
Personalized backpacks
Personalized backpacks are non-refundable. We create each of these backpacks personally for you, they proudly bear your name and cannot be resold.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
How to process a Return or Exchange?
Please submit a request to hello@pleatpack.com from the email address you placed the order. Please include your order number and product specifications for the item to be returned/ exchanged.
Our support team will email you the RMA reference number along with the instructions on how and where to ship your return. The RMA reference number will be valid for 30 days. If the return is not received within 30 days, the return/ exchange will not be honored.
What happens if I received a defective item?
If you are reporting a defective item, please attach photographs of the defects in the product to help us take a timely action for your request.
How long does a refund or exchange take to process?
We take up to 3 business days to respond to you. Once the item is returned to our Returns Center, please allow 10-14 business days for your refund to be processed by your bank.
What about customs fees on replacement items for international shipments?
The customs fee on the replacement item may or may not apply depending on the import rules of the respective country. PleatPack Design will not be liable for any such customs charges. If you refuse to take delivery of the product(s), as a result of import taxes, customs duties, and fees, PleatPack reserves the right to charge you for the return cost of the product(s). This amount will be deducted from your refund once the item is received at our warehouse.
1 YEAR WARRANTY
All new PLEATPACK products sold come with a 1 year warranty. We will repair or send you a new product in cases of any manufacturing error. The return process is the same as for a 30-DAY RETURN POLICY.